Boarding

PET QUARTERS
RESORT & SPA HOURS

Monday - Thursday: 7am - 7pm

Friday: 7am - 6pm

Saturday: 8am - 2pm - no weekend bathing/grooming available

Sunday: 12noon - 5pm - no weekend bathing/grooming available

(Office is closed every Monday between 12 - 2 pm for CE training)

THERE ARE NO AFTER- HOURS DROP OFF & PICK UP TIMES  ON WEEKENDS!

CANINE LODGING

Our lodging facility offers a home away from home - ultimate comfy suites for dogs in a climate -controlled environment. Our Studio Suites are 4.5 x 3, Master Suites are 3.5 x 10, and Twin Suites are 3.5 x 10/4.5 x 3. Studio, Master and Twin Suite guests receive three potty breaks per day & comfy bedding. We also have eight 7 x 10 Luxury Suites. These Luxury Suites include three potty breaks and two additional playtimes per day. Our Luxury Suites also feature a flat-screen TV featuring The Disney Channel, individual suite web cams, and super-comfy bone beds or blankets, whichever you prefer, for nighttime sleeping and daytime napping. Owners will receive Stay and Play daily updates.  Luxury Suite furry guests receive a complimentary brush out and bandana. ALL guests receive late evening potty breaks. Additional playtimes may be added for $5 each. We now have extended hours for check in and check out, which has eliminated the need for after-hours check in/out. Pets are fed a dry, canned or mixed diet food. You are welcome to provide your own food, if you would prefer. If you bring your own food or treats, we ask that you place them in an airtight plastic container. All pets' vaccinations must be current to schedule a lodging appointment.  Vaccines required are Rabies, DHPP, Bordetella and, as of March 1, 2019,  Canine Influenza (Bivalent) 

LUXURY SUITES DAILY ITINERARY

Times Activity
7am Up and at'em!!! Lodging & Daycare dogs will be here soon, ready to stay & play. Animal Planet is turned on.
7am - 12pm Potty breaks, breakfast & fresh water is served, grooming and open play times begin. (Depends on weather and how long your pet wants to play up to 15 minutes.) Lots of romping, sniffing, and lounging!
12pm - 2pm Potty break, lunch and a well-deserved nap.
2pm - 7pm Supper, potty break, evening playtimes(Depends on weather and how long your pet wants to stay out up to 15 minutes)
7pm Bedtime treat and lights out! Gotta rest up for another busy play day tomorrow!
PLAYTIMES May vary day-to-day and on weekends. Pets will receive all scheduled activities. These all depend on the weather and how long your pet wants to play, up to 15 minutes.


STUDIO, MASTER AND TWIN SUITES DAILY ITINERARY

Times Activity
7am Up and at'em!!! Lodging & Daycare dogs will be here soon, ready to stay and play.
7am - 12pm Potty breaks, breakfast & fresh water is served, grooming and open play times begin. (Depends on weather and how long your pet wants to play up to 15 minutes. Included in Luxury suite lodging and offered for an additional $5 to any other suites.) Lots of romping, sniffing, and lounging!
12pm - 2pm Potty break, lunch and a well-deserved nap.
2pm - 7pm Supper, potty break, evening playtimes(Depends on weather and how long your pet wants to stay out up to 15 minutes)
7pm Bedtime treat and lights out! Gotta rest up for another busy play day tomorrow!

Our Guest Services Technicians & Kennel Assistants will give every pet attention and compassion throughout the day!

DOGGIE DAYCARE

Looking for a fun place to leave your furry kid to play and stay while you’re away at work? We have just the place. During your pet’s stay, they will enjoy lots of tail-wagging fun, attention and social time. We offer group play-times with lots of fun activities. In order for your furry kid to enjoy the playtime, parents will need to sign a waiver form and all pets will have to pass our temperament test. Let your pet enjoy the day with friends while you’re away at work. All pets' vaccinations must be current to schedule a daycare visit.

PLAY-TIME

Playtimes are included with our Daycare pets and for pets staying in a Luxury Suite. For pets that are staying in other suites, their “parents” can select the playtime option during their stay ($5 for 15-minute play session).  Playtimes are not available for pets staying in "other suites" on Saturdays and Sundays due to limited staff. All playtimes depend on weather and how long your pet wants to play, up to 15 minutes. All dogs participating in Play-Time must be spayed or neutered.

Our play yard provides a great, safe place for your dog to explore. Filled with toys, a kiddie pool and a shady area, your pet will never be bored. Add to that a Kennel Tech to play with, and you’re all set! Your pet will be evaluated, and if the requirements are met, your pet may also be introduced to other dogs. Introductions are initiated on a leash. Our technicians monitor your dog’s behavior around the other dogs, and watch for any body language that may be a concern. Once your dog has had time to fully adjust to his new friend, both leashes are removed and play time is full speed ahead! Our Kennel Technicians will continue to do these slow introductions for all his new furry friends that are approved for group play-times. All owners are required to sign a group playtime waiver/release form, prior to joining group playtime. Some dogs may not want to participate in a group playtime – they may want their Kennel Technician all to themselves! These pets will explore the play area one-on-one with their personal Kennel Technician. Play-times may include brush outs, or some special attention inside if it’s too hot or too cold outside, or in inclement weather. Some pets also appreciate a hand-walk in our real grass area – whatever it takes to make your pet feel comfortable!

The play area is not only for playtimes. We also use this area for your pet’s potty breaks during their stay. This way, we can monitor your pet’s potty habits, making sure they do their “business” before coming back inside. This area is constantly monitored for cleanliness and scooped regularly. If we see a pet does not like our play area for potty breaks, a Kennel Technician may decide to walk them in our real-grass area – because some dogs just don’t LIKE the fake stuff! Any concerns about your pet will be brought to the attention of one of our doctors immediately.

FELINE LODGING

Our cat condos are located in a spacious, private, and quiet room away from the hustle and bustle of the dog boarding area. There is a window in the cat boarding room so your cat can look out onto our landscaped area to bird watch while they are boarding. Each condo has a single space which has an area for the litter box and a ledge so your cat can perch. We also furnish the cat boarding areas with a comfy blanket. While cats cannot share one condo, there are connecting openings to enable feline siblings to hang out with each other. We feed regulated diets, or we will gladly use the food you provide. We are not able to board intact male cats. All pets' vaccinations must be current to schedule a lodging appointment.

Contact Us

Select type of appointment by clicking on the appropriate choice below. While we will do our best to accommodate your requested day and time, please note, your appointment is not fully booked until you get a confirmation from us! **Your scheduled appointment time will be reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

*For same day appointments please call (704) 872-3625

Location

Find us on the map

Office Hours

Our Regular Schedule

Clinic Hours

Monday:

7:00 am-12:00 pm

2:00 pm-7:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-6:00 pm

Saturday:

8:00 am-2:00 pm

Sunday:

12:00 pm-5:00 pm

Pet Resort Hours

Monday:

7:00 am-12:00 pm

2:00 pm-7:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-6:00 pm

Saturday:

8:00 am-2:00 pm

No after-hours check in or check out.

Sunday:

12:00 am-5:00 pm

No after-hours check in or check out.