6547 Cooley Lake Rd

Waterford, MI 48327

(248) 363-6262

Fear Free Practice

Your Pet’s Fear:  Why ULVH Pet Services is Working to be Stress-Free and Fear-Free 

A Big Deal

Our awareness of your pet’s fear – and our specialized response to him or her – guide how we continue to work on providing a stress-free, Fear-Free environment.

Do you have a pet that stresses out about a Vet visit, boarding or other services? We’ve seen animals that urinate, defecate, tremble or whine in fear. Adrenaline and the instinctual fight or flight impulse release hormones that impact virtually every system in your pet’s body. Those sensory memories are powerful enough to trigger fear reactions each time a similar circumstance occurs. A visit to the vet, for example, can be a harrowing experience for a pet – but it doesn’t have to be that way.

At Union Lake Pet Services, just as with our Veterinary Hospital, we see that a pet’s fear can be very real, so it is our goal to be a stress-free, fear-free environment. How do we establish – or re-frame – your pet’s experience?

Making Waves

We believe that the minute your pet’s paws hit our welcome mat, a calm and welcoming tone is integral to your pet’s vet experience.

As a result, we:

  • Play pet-approved music that aims to relax and calm a worried pet. Studies have shown that certain types of music reduce barking and calm stressed pets.
  • Offer a variety of toys and treats that stimulate your pet’s senses and create a lasting and positive association
  • Employ the use of the fabulously effective feline hormone spray Feliway and canine hormone spray Adaptil that reduces stress

Recognizing Your Pet’s Fear

A critical part of our job involves closely observing and assessing your pet’s behavior during a visit. We are trained to notice even the most subtle signs of discomfort or stress, and watch for these signs that your pet is experiencing fear:

  • Panting
  • Hiding
  • Licking the lips repeatedly
  • Increased vigilance to stimuli
  • Decreased eye contact
  • Lowered head, ears, and eyes
  • Noticeable whites of the eye in a dog
  • Tail tucked
  • Yawning
  • Soiling
  • Furrowed brow
  • Anxiety-related pacing or salivating
  • Dilated pupils
  • Blood pressure, heart rate, and respiratory rate spikes

At times, an animal freezes up in response to something they perceive as fearful, such as a nail trim. By moving slowly, gently, and deliberately, we help to soothe fearful reactions. Our gentle plying typically results in future acceptance of routine procedures.

All of our Licensed Veterinary Technicians are certified in Fear Free practices.

Contact Us

We look forward to hearing from you

Location

Find us on the map

Pet Services Hours

(Daycare opens at 6 a.m.)

Office Hours

Monday:

7:00 am-7:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-7:00 pm

Saturday:

8:00 am-6:00 pm

Sunday:

10:00 am-6:00 pm